Prepare your business for the era of AI and learn how to see ecommerce growth — fast.

Drive your business forward and reach customers everywhere — on their terms. Learn how AI and easily integrated ecommerce technology can help you provide the personalized, connected experiences. This guide will give you tips to:

• Deliver personalized, connected customer experiences
• Reach new audiences
• Drive engagement and conversion

Compliments of Salesforce

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The post How to Jumpstart AI­-Driven Growth in Commerce appeared first on Digital Commerce 360.

Analyzing the leading vendors that serve the Top 1000
According to new Digital Commerce 360 research, 63% of retailers plan to increase spending on technology and services in 2024. They’re prioritizing conversion and customer experience in the new year, because finding new customers and retaining existing customers are the name of the game.

Explore Digital Commerce 360’s latest ecommerce trends and investing analysis in our newest Leading Vendors to the Top 1000 Retailers Report where we review the top 10 vendors across 24 ecommerce categories including Customer Relationship Management, Ecommerce Platforms, Fulfillment Services, Marketing Automation Platforms, and more.

Retailers – This intelligence is for you. Start evaluating your competitors’ plans to find new customers and clients to keep your business growing.

Compliments of: impact.com, Partnerize, CommerceHub, Monetate, esw, Signifyd, Bizrate Insights, Saddle Creek, Clearsale

The post 2024 Leading Vendors to the Top 1000 Retailers Report appeared first on Digital Commerce 360.

Digital Commerce 360’s October B2B Strategy Insights covers how channel partners like distributor ARG Industrial, manufacturer MSA Safety, and manufacturer/master distributor Midland Industries are forging ahead and increasing sales with collaborative digital technology strategies.

By collaborating on digital product data and supply and demand, manufacturers, distributors, and other channel partners win more business and avoid getting left out in the cold.

This month’s report, Cashing in with Digital Channel Partners reveals:

• How B2B companies are using product data management systems to accurately distribute product displays, support manufacturers’ branded images, and increase online conversions
• How B2B companies are collaborating on new self-service ecommerce venues and logistics operations to expand how they connect with customers
• Case Studies on SmartEquip, the heavy equipment commerce technology and networking company and RoadEx America, a trucking and logistics services provider

Compliments of: Human Element, Fibre Box, Intershop

The post B2B Strategy Insights: Cashing in with Digital Channel Partners appeared first on Digital Commerce 360.

Our 2023 Annual Fulfillment Report examines how online retailers are adapting to consumers’ heightened expectations for fast and free delivery, the role of 3PL and 4PL providers, and the latest technologies in inventory management.

Explore our exclusive shopper survey results conducted by Digital Commerce 360 and Bizrate Insights that detail why free shipping and free returns are key points in deciding where consumers make online purchases.

Who are the leaders in fulfillment and what sets them apart? The 2023 Annual Fulfillment Report has the answers and outlines market trends that help retailers and fulfillment operators understand the state of fulfillment today.

The 2023 Annual Fulfillment Report also includes over 15 data-packed charts and graphs, real-life case studies on Palouse Brand, a family farm in Washington state selling direct to consumers online and apparel retailer, Psycho Bunny.

Compliments of: Melissa, Vargo, Fluent Commerce, Saddle Creek, Auctane

The post 2023 Annual Fulfillment Report appeared first on Digital Commerce 360.

The industry is buzzing about artificial intelligence, but how are online retailers actually using generative AI today?

Digital Commerce 360’s October Strategy Insights digs into several examples of online retailers using generative AI-powered programs today across various parts of their businesses including marketing, product detail page content, business analytics and product creation.

Digital Commerce 360 editors interviewed top online retailers to feature in this report, including executives from Stitch Fix, Newegg, Colgate, Ghirardelli, Babylist, UrbanStems and more.

The October 2023 Strategy Insights, “6 ways retailers are using AI right now and how generative AI will change ecommerce” includes the following articles written by Digital Commerce 360 editors:

• Retailers add ChatGPT to their holiday bag of tricks
• Why digital marketers should not fear generative AI
• Retailers test generative AI to create product detail page content
• Can generative AI help online retailers design better products?

Compliments of: Algolia, Cloudinary, Zoovu, Ndevr, ChannelAdvisor

The post Strategy Insights: 6 Ways Retailers are Using AI Right Now and How Generative AI will Change Ecommerce appeared first on Digital Commerce 360.

Research indicates financial-institution-offered digital wallets provide security without adding more transaction fees for merchants — and consumers trust their banks more than other providers to offer a digital wallet.

Compliments of Paze

The post Optimizing the E-Commerce Payment Experience appeared first on Digital Commerce 360.

Marketplaces are still the fastest-growing channel in ecommerce today. Digital Commerce 360 research shows total gross merchandise volume (GMV) at the Top 100 marketplaces across the globe grew 2.9% in 2022 to $3.2 trillion. Although this growth rate signifies a substantial decrease compared to the remarkable 17.7% growth witnessed in 2021, it is undeniably still indicative of progress.

Explore our strategic analysis on the top online marketplaces around the world that drive more than half of global ecommerce sales. The 2023 State of Online Marketplaces Report also includes an overview of the advantage of hybrid marketplaces, the appeal of marketplaces to digitally native brands, survey results on shopper insights and 10+ charts packed with brand-new ecommerce data.

This Report also includes in-depth data on the Top 100 online marketplaces with consumer and merchant surveys and key trends for retailers and marketplace operators.

Compliments of: Mirakl, Nautical Commerce, Ekata, Avalara, Octopia

The post 2023 Special Research Edition – State of Online Marketplaces Report appeared first on Digital Commerce 360.

B2B companies have learned that they must keep up with B2B digital technology to win online. As B2B ecommerce technology vendors build out their platforms to support broader and more helpful digital ecosystems, online B2B sellers use this technology to bring more value to their customers via unified commerce — the next level of highly personalized, helpful ecommerce.

This new report, Pacing B2B Ecommerce Trends, compiles the insights of several industry experts on how the latest digital technology, including AI, helps companies forge ahead rather than fall behind.

It reveals how technology and strategy developments, including unified commerce and AI, are helping B2B companies improve the customer experience and build a future course for growing sales.

By adopting the latest technology, B2B companies can gain a competitive edge and improve their bottom line. Download our Report today and receive insight on:

• how to make a business case for new, integrated technology deployments
• learning how to incorporate AI technology and strategies to take digital commerce, marketing, and related operations to higher performance levels
• the benefit of using an integrated digital commerce technology ecosystem
• how B2B companies are using unified commerce and AI to boost CX and sales

Compliments of: Human Element, Lucidworks, TreviPay, Bloomreach

The post B2B Strategy Report: Pacing B2B Ecommerce Trends appeared first on Digital Commerce 360.

To do that, they must attract third-party sellers by demonstrating strong website traffic and promising robust sales and rapid payouts. A new survey of marketplace sellers shows what these merchants value and what it will take for these new marketplaces to attract and retain them.

Compliments of Octopia

The post What sellers want from retail marketplaces appeared first on Digital Commerce 360.

Digital Commerce 360’s 2023 B2B Marketplace Report is the ultimate guide to understanding the powerful role marketplaces play in US manufacturing and distribution today. This Report details how and why B2B marketplaces are an ecommerce game changer.

As B2B ecommerce continues to accelerate, it is critical for manufacturers and distributors to find new digital opportunities and solutions to overcome challenges in the market. And they are flocking to B2B marketplaces to find the opportunity.

Highlights Include:

• An executive summary by Mark Brohan, SVP, B2B and Market Research at Digital Commerce 360 on how B2B marketplaces continue to proliferate
• An in-depth look at the three biggest marketplaces – Amazon Business, eBay, and Alibaba
• A Case Study on PartsTech who raised $35 million in new funding. PartsTech CEO, Gregory Kirber says “it will allow them to invest more aggressively in in developing solutions that power critical repair operations and keep vehicles and people moving”
• Charts and graphs on how B2B buyers are now relying on marketplaces for business growth

Compliments of: Mirakl, Nautical Commerce

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